Caught in a rut working on the same project with the same people day in and day out?  Yeah, that's fine for some people, but you want more.  

As ServiceNow's largest Canadian owned partner and the first and only to carry the Gold Services Partner designation and official training partner, we've been steadily growing for years and aren't slowing down yet!  With 2 major releases a year & 9 solution areas, we have multiple projects going all the time and you can be assured that your skills will be tested and honed.  

You're a dynamic person with the skills to back it up and want to take your show on the road and career to the next level by working with different companies, new projects and exciting technologies that can help take your skills to the limit.  That's where we come in.

We are looking for the following heavyweights:

Can we get him back here? He’s a total rock-star!
— Rogers Communications

Senior Technical Consultants (Toronto & Canadian based)
You are a technical heavyweight - You love technology and have a passion for working on new projects, with new technologies and new challenges. 

At SuMO - we have new client projects all the time and give you the opportunity to shine and hone your technical skills.  You are ITIL certified and ideally have a technical certification and deep practical experience in ServiceNow  - we can help you cross-train and accelerate your career path.

Working under a project or engagement manager you'll get an opportunity to be on the front-lines of exciting projects for some very cool companies working on new deployments, upgrades, integrations, mobile interfaces, reporting / dashboards or supporting their existing instances and getting your hands dirty. You scoff at tight timelines because you know how to work as a team and buckle down and get it done.

If this describes you, we'd love to talk.  Please reach out and we can set up a time. (no agencies please)

You've been working with ServiceNow for a few years but are ready for new opportunities and challenges.  That's were we come in.  Reach out - we'd love to talk.

You've been working with ServiceNow for a few years but are ready for new opportunities and challenges.  That's were we come in.  Reach out - we'd love to talk.


ServiceNow Developer (Toronto & Canada)
SuMO is currently seeking developers both in Toronto and across Canada to enable the successful delivery of ServiceNow solutions and services, in a client consulting environment.

What you get to do in this role:

  • Build and deliver applications on the ServiceNow platform that apply innovative technical solutions to eliminate manual processes and simplify workflows for complex procedures
  • Review, analyze, and modify ServiceNow application configurations to include process workflows, testing, debugging and implementation of applications
  • Thoroughly document application configuration processes and procedures
  • Workflow Configuration
  • Develop reports, integrations, and mobile solutions 
  • Be a key member of the overall implementation project team
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In order to be successful in this role, we need someone who has:

  • Ability to learn technology quickly through formal instruction, certification, and self-training
  • Experience designing and implementing solutions that ensure security, integrity, scalability and consistency of critical user data
  • Problem solving, debugging, and testing skills
  • Experience coding efficient, object-oriented and modularized software
  • Knowledge of JavaScript, JSON, XML, SOAP, REST and associated frameworks (JQuery, Angular JS)
  • Experience with HTML technologies including HTML, CSS and Basic Tags
  • Familiarity with Unix shell and source control systems and tools such as git, maven and ant
  • Development experience in ServiceNow application customization and ServiceNow scripting (using JavaScript, HTML, CSS, XML, SOAP and REST Web services) is a plus
  • Proven experience as a key technical resource leading the development of solutions in client environments
  • Strong communication skills (both written and verbal)
  • Demonstrated ability to influence and consult (providing options with pros, cons and risks) around all key technical decisions during project delivery
  • Strong interpersonal skills, customer centric attitude, ability to deal with cultural diversity
  • Proven team player and team builder

We provide competitive compensation, generous benefits and a professional atmosphere. This is a very collaborative and inclusive work environment where individuals strong on aptitude and attitude will have an opportunity to grow their professional careers through working with some of the most advanced technology available.


Account Manager (Toronto)
Your passion for sales awesomeneess exceeds the opportunities at your current position and you are looking for way to branch out and maximize your potential.  That's where we come in.

To be a sales heavyweight - you need the right market, the right company and the right person.  At SuMO - we are specialists in Enterprise Service Management.  And with specialization comes opportunities for growth and rapid expansion and your opportunity to ride the wave.  Hard work?  Sure, but the payoff is there.

This isn't dial-for-dollars but rather very targeted opportunity identification which will have you building your pipeline in short order.  And rather than taking the opportunity away once you've found it, we'll give you the opportunity to manage it and grow your account base.

We have clients coast to coast so a desire for excellence and opportunity for growth is key.  With SuMO, you'll get an opportunity to:

  • work with the sales and marketing team to jointly plan and execute marketing campaigns
  • drive new business with focused communication to our target accounts and contacts 
  • manage key contact relationships and opportunities in flight with existing customers 
  • explore your potential (finally!)

Higher education is great but nothing trumps your experience and enthusiasm so If this sounds like a fit for you, we'd love to talk.  

Please reach out and we can set up a time.

Our sales team is small but the best at what we do so you'll ramp up quickly and be on your way to success in no time.

Our sales team is small but the best at what we do so you'll ramp up quickly and be on your way to success in no time.


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Service Portal / Angular JS Developer (Toronto)
SuMO is looking for a Service Portal / Angular JS developer to join our team at our Toronto office. The successful candidate will get to flex their Angular JS muscles and work with some of the most progressive companies in the country. 

As the largest Canadian-owned ServiceNow partner and first & only to carry the SILVER services partner designation, you'll be front and centre workint with a variety of challenging customer solutions in a fast-paced and collaborative environment supported by your industry peeers. 

But don't be worried about that. At SuMO, we value your passion and we can help you target it for client success through formal training and education programs to get your productive quicker.

Your technical background includes:

  • Angular.js and custom Angular directives 
  • HTML/ CSS/ JavaScript 
  • Bootstrap 
  • Practical experience with ServiceNow API's, Web Services would be a solid bonus! (as would be a ServiceNow Application Developer certification) 

Sound like you? We'd love to hear from you...!

MUST HAVE an open mind, flexibility and willingness to learn.

If this describes you, we’d love to talk. Please reach out to us and we can set up a time.


Engagement Manager (Canadian based)
An engagement manager is responsible to lead the full life-cycle of a project from the start, all the way through to the successful delivery, and beyond.  You have project management experience and excellent communication skills to lead the delivery team (and ideally take part where needed if you have a technical background) and the soft skills to work within the client environment to build consensus with a passion for client satisfaction.

Technology can be taught - attitude & drive come from within - so don't be concerned if you don't have experience with a specific technology or the latest version.  We'll help you bridge that gap.  

What's really key is your ability to work with the client through the project life-cycle, ensure accuracy and quality of project deliverables and multitask with various clients - both onsite and remote.  We are also looking for your experience and expertise to leverage operational best practices for our own ongoing improvements of delivery efficiency while building knowledge for our delivery team members.

Yes, travel is required but it's very manageable and usually only a few days per project.  

You are ideally ITIL certified and have related exposure or experience on a few projects to back it up.  If you have a PMP certification - that's even better (but not needed).

We are an equal opportunity employer - excellence knows no boundaries - and you must be a team player with a drive to succeed.  

If this describes you, we'd love to talk.  Please reach out and we can set up a time.

At SuMO, you aren't just a cog in the wheel, you get a seat at the table and have direct exposure to different projects, diverse clients, working in new industries and driving transformational change.  

At SuMO, you aren't just a cog in the wheel, you get a seat at the table and have direct exposure to different projects, diverse clients, working in new industries and driving transformational change.  


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