SuMO Achieves “SILVER” ServiceNow Partner Status.


SuMO is the FIRST & ONLY Canadian owned partner to achieve the ServiceNow SILVER designation.

SuMO is the FIRST & ONLY Canadian owned partner to achieve the ServiceNow SILVER designation.

SuMO IT Solutions Inc. today announced it has achieved “Silver” partner status from ServiceNow – the enterprise cloud company - making them the first and only Canadian owned company to achieve this status.

The Silver Partner designation in the ServiceNow Partner Program recognizes SuMO’s achievements in delivering ServiceNow solutions.

“SuMO has earned a great reputation in this marketplace, and we are thrilled they’ve achieved this status,” said Tom Moore, vice president of Global Partners, ServiceNow. “ServiceNow is committed to working with SuMO to help companies effectively drive service management for the enterprise."

The SuMO solutions team boasts both certified ITIL process Experts and technical & solution consultants under one roof providing a one-stop source for organizations looking to be more efficient, improve services and lower costs as part of their enterprise service management initiatives.  SuMO works with an impressive roster of clients in various industries including retail, manufacturing, distribution, education, government and finance including all five of Canada’s Tier-1 financial institutions. 

“We were very impressed by the combined value of what the SuMO Professional Services team and the ServiceNow platform delivered almost immediately after going live” said Kim Watt, CIO at BDO Canada who has been a ServiceNow Client since 2014 and recently extended their use of ServiceNow for request management, operational and executive analytics & HR & IT on-boarding.”

“SuMO and ServiceNow have allowed us to deliver new capabilities to the firm, deliver services, faster and are now part of facilitating the transition for BDO IT to be partners with our business clients to support our growth."

SuMO has a number of packaged services that are being rapidly adopted by clients including QuickStart solutions for Service Management, Project Management, Security Incident Management, Customer Service Management, IT Operations Management and Asset Management including Software Packaging as part of managing the the entire IT Asset lifecycle.  By leveraging application administration and flexible support options, clients have more opportunities to stretch their budgets further.

 “SuMO’s team has been delivering Service Management solutions to clients across North America and Europe since 1999 and our partnership with ServiceNow has significantly accelerated our reputation in the market” said Steven Kiss, Vice President of sales and marketing for SuMO.  “Service Management is in our DNA and with the capabilities of the platform and the transformative effect we’ve seen at our clients, we are witnessing the shift to a more transparent, efficient and responsive enterprise.”

About SuMO IT Solutions:
SuMO is your Service Management Organization and have been providing specialized implementation & consulting services in the Service and Asset Management market since 1999.  We get it.

With experience that combines strategic process consulting with expertise in the market’s leading technologies, our team has successfully delivered Service & Asset management projects to some of North America's leading corporations.  New deployments, upgrades, integrations, training and support - we'll own the risk, so you don't have to.

For more information about SuMO and how we can help you deliver Service Management excellence, please contact us at or +1.416.383.1458.